Fundraising takes many forms. We understand that you may receive checks or cash in-person to count towards your fundraiser’s goal, too. While Razoo does not process these donations, we can help you display them in your fundraiser total.
For this reason, you can use the Offline Donations feature on your organization’s fundraiser. Please note: This is simply to act as a display feature. These funds are not processed through Razoo, and will not be included in your detailed donations report.
It is not possible to add an offline donation to your organization’s page on Razoo. Offline donations can only be added to fundraisers. You’ll know you’re on a charitable fundraiser page because it will say the Fundraiser Title, followed by the words “A charitable fundraiser for [organization name]”.
Adding an offline donation
To add an offline donation, go to your fundraising page. Then, click on “Donors” on the left-hand sidebar.
Next, click the teal “Add Offline Donation” button:
Then, just type in the details of your offline donation. Who is it from (write Anonymous if you want to keep that information private), and how much did they give you? Then just click “Complete Donation” to add it to your display!
This will be added to your fundraiser’s display thermometer for supporters to see. However, remember this information will not be included in your detailed donations report for this fundraiser.
Editing/Removing an Offline Donation
It’s not possible to edit an offline donation. But, that’s OK! You can just delete the old one and add a new one in its place.
To delete an offline donation, just click on “Donors” on the left-hand sidebar. Edit the report range to the desired date, then find the donation listed in your donations report (hint: It will say “Offline Donation” below it).
Then, hover over the donation and an “x” will pop up in the right-hand side of the donation. Click the x, and a message will ask you to confirm that you want to delete the offline donation:
Then, just add a new offline donation with the amended information by following the steps above.
Still having trouble? Contact our support team at firstname.lastname@example.org for more help!