How does my nonprofit receive donations made through Razoo?

Funds are batched together and regranted by the Razoo Foundation. We encourage all organizations to set up direct deposit, or electronic funds transfer (EFT), for your organization’s disbursements. With EFT, you’ll receive your funds on a twice-monthly schedule.

For the EFT or direct deposit option, nonprofits can expect to receive their donations on the:
 — 25th of the month for donations made from the 1st through the 15th of that month.
 — 10th of the month for donations made from the 16th of the prior month through the last day of the prior month.

Checks are mailed by the tenth of the following month to the disbursement address as listed in our database, usually displayed on the organization page, unless the nonprofit has set up an electronic funds transfer (www.razoo.com/EFT).

Setting up Direct Deposit for Your Organization

Please note: When setting up EFT for the first time a nonprofit’s EFT request must be processed (not submitted) at least 5 days prior to the disbursement dates (10th and 25th) to be guaranteed to receive an EFT on the upcoming disbursement deadline. It takes 1–3 business days for these requests to be processed by our team from the time a nonprofit makes the request, so it’s recommended that your requests are submitted by the 1st and 15th of the month.

To set up your EFT, visit razoo.com/EFT. You must provide a copy of a voided check or bank letter with your organization’s name, address, bank account number, and routing number. Once we receive this information from you, we’ll take care of setting up your EFT details.

If you’re looking to update your EFT, simply send a voided check or bank letter to support@razoo.com so we can update it for you!

Understanding your disbursement report

If you are an administrator for your nonprofit, you can view the disbursement report by following these steps:

  1. Sign in to your Razoo administrator account (www.razoo.com/login)
  2. Select ‘My Organization’ from the user icon at the top-right of the page
  3. Open the admin panel by clicking “Manage Page”
  4. Select the heading on your Administrative panel labeled ‘Donations’
  5. Click the ‘Disbursements’ link located above ‘Donations Listing’

All disbursement checks will be viewable there. If the status of the disbursement reads ‘Sent,’ then you are still able to cash that check. If the status reads ‘Canceled-RazooReprocess,’ then your check has already been re-issued. If the status reads ‘Complete’ then that check has been cashed and deposited into your account.

When checks are not cashed within their 90-day grace period, they are automatically cancelled and re-issued.

How do I view all our donor data?

You can view a donations report online by following these steps:
1) Log-in to your user account (www.razoo.com/login)
2) Select ‘My Organization’ from the user icon at the top-right of the page
3) Open the admin panel by clicking “Manage Page”
4) Select the heading on your Administrative panel labeled ‘Donations’
5) Here you can view your Donations report, which is also downloadable in an Excel format*
*Please note that, by default, only the past 30 days of donation activity are shown. You can view additional donation history by changing the dates above the report and then selecting ‘FILTER RESULTS.’ You can also select the check date from the ‘Disbursement Date’ drop-down menu and select ‘FILTER RESULTS’ to see all donations disbursed in that specific check.

You can export your donations report by clicking scrolling to below the report and clicking “Download all donations history as a Spreadsheet.”

Once you export the spreadsheet, you can upload this data into your CRM. Or, you can learn more about how you can automate uploading donor data with our new data connect program.