Personal Fundraising: User Account Basics

Ready to join the Razoo community? First, you’ll need to create a user account. Your user account is tied to your email or Facebook account, meaning that the user account is your own personal account.

Signing Up

First, you’ll click “Sign Up” in the top left-hand corner of the page.

Next, a pop-up window will prompt you to sign up using your email, Google account or Facebook login. Click one of the options, then type in your name and you’ll get taken to your user profile page.

Remember: Your Facebook account is tied to an email address, so when you use Facebook to sign up make sure you have an updated email address! If you don’t, you may want to sign up with your current email address and link your Facebook later (read further down on how to connect social media accounts).

Once you login, you’ll be taken to the Razoo homepage. You’ll know you’ve logged in successfully when your name shows in the top right-hand corner instead of the “Log In” and “Sign Up” buttons.

Note: If you forgot your password, simply click the “Forgot?” text next to where you type your password and reset it in minutes! We’ll email you a new link to set your password.


Now that you’re a member of the Razoo community, tell others who you are. When you create a fundraiser, donors can click on your profile photo at the bottom of your page and will be taken to your Profile page, where they can learn more about who you are.

This is also where all your Razoo activity is stored. If you’ve made a donation, shared a fundraiser, or created a fundraiser, that information is stored on your Profile.

To access your Profile, hover over your name in the top right-hand corner of the page (remember, you need to be logged in first!). Then, click “Profile.”

When you click on “Profile”, your profile page will pop up:

Here, you can access your fundraisers, your donation history and your social shares. Just click on the tab for the activity type you’re seeking. All your donations will pop up under the “Your Contributions” tab. All your fundraisers and teams will pop up under the “Your Fundraisers” tab.

You can access your Profile from the top of any page on Razoo — just look for your name in the top right-hand corner of the page and click “Profile” in the blue drop down menu.

Editing profile information

New fundraiser organizers are required to add a profile photo before publishing their fundraiser page. To do this, click “Edit Profile” on your Profile page. Here, there are fields to change your name, add your location, a description about yourself and a Q&A. Plus, you can link your different social networks (they’ll show up on your main Profile page next to the email symbol under “Elsewhere”). This information is helpful for supporters to learn more about you, the fundraiser, when they go to make a donation. When you’re done adding your details, click the grey “X” in the top right-hand corner of the page. Your new information will automatically be saved.

Note: Your User Account is not the page that will be shared so donors can make a donation to your cause. This is just where they can learn a bit more about you. To learn more about how to set up your fundraisers so donors can give, click here.


Looking to change your email, password or privacy settings? Go back to the blue drop-down menu (hover over your name in the top right-hand corner) and click on Settings. Please note: You can only update your email to one that is not already in use on Razoo.

Here, you can change your password (don’t forget to click Save!) and update your notification emails about Razoo activity.

You can also scroll down to the bottom and link your favorite social apps, like Facebook, Instagram and Google.

Accessing your Fundraisers

Looking for your personal fundraiser? It’s easy to find! After you login, hover over your name in the top right-hand corner to bring up the dropdown menu. Then just click “Your Fundraisers” and the fundraiser tab will pop up on your page.

Here, you can see any Personal Fundraisers you’ve started working on, as well as any Charitable Fundraisers (scroll down further on the page).

Did you accidentally start a new fundraiser? Just click the trash can in the right-hand corner of the tile to delete your fundraiser. To continue working on a fundraiser, click the blue “Manage” button below the tile.

Not seeing the fundraiser you were working on? You probably created the fundraiser under a different login, so make sure you are logged into the correct account.

Deleting/Removing an Unused User Account
If you no longer plan on using Razoo, your user account, and your fundraising pages, email your request to have your account removed by our Support Team. We will disassociate your account from your email address and deactivate the account so that it no longer is used. During this process you may receive a notification about your password being reset as we disassociate the email from the account. We will follow up with your request once we have completed it.

Next Steps

Now that your user account is set up, you may want to claim access to a nonprofit’s page on Razoo if you’re an employee there. Here’s more on how to claim access.

Have you also made donations to other fundraisers using Razoo? Head over to this article to learn more about how to access your donation history, recurring donations and more.