A guide to navigating Razoo, customizing your user profile, changing your settings, and managing your fundraisers and contributions
If you’re running a charitable fundraiser on Razoo, it’s important to understand how to navigate around Razoo to manage your fundraiser. There are also powerful tools that will help enhance your fundraising efforts. Here’s how to create a user account and navigate Razoo to find the features you’re looking for.
Signing up for a Razoo account
If you’re new to Razoo and would like to create an account, click “Sign up” from the navigation bar. You have a couple of different options for how you’d like to sign up.
You can login with your Facebook account, with Google, or with your email address. Choose whatever option is easiest for you!
Facebook: When you choose to sign up using your Facebook account, you will need to log into your Facebook account (unless you’re already logged in). Click “Continue as [Your Name]” to proceed. We will access your friend list, email address, and location. We don’t post on your behalf, and we won’t have access to your private information.
Google: You can sign up easily using your Google account. Many of us are logged in to Google already (especially if you’re using Chrome), so this option makes signing up and staying logged in a snap. Razoo will need to access your email address and public profile information. We will not have access to your emails, Google Drive, or any other personal information.
Email: This simplest option, you can sign up using your email address. Razoo does not need any additional permissions when you sign up with email.
Your user profile
When you sign up for Razoo, you’ll have a user profile page where manage any fundraisers you’ve created and add a photo and information that shows your personality to the Razoo community.
You can access your user profile in two ways from your site menu. When you’re logged in, you can click either “Profile” or “Your Fundraisers” to access your profile.
When you’re on your profile page, you’ll see your name and user avatar (which is a randomly-assigned illustration if you haven’t uploaded an original one yet). When you scroll down, you will see different tabs that you can toggle between.
Menu: What’s there?
Friends on Razoo, interactions with other Razoo users
A list of donations, likes, and shares. Provides a link to the page you contributed to, receipts for donations, ability to stop recurring donations, and the dates of the contributions.
Any fundraisers you’ve created on Razoo, listed by whether the fundraiser was personal or charitable or a team fundraiser, with a link to the fundraiser page so you can manage it. This is how to navigate back to a fundraiser you’ve already created.
Editing your profile
To customize your user profile, click the blue “Edit Profile” button.
When you’re editing your profile, you can upload a photo of yourself to use as your user avatar, share your location, write a short profile, and fill out a fun Q&A that helps the Razoo community get to know you.
Your profile is also where you can manage any linked social media accounts.
This is the most important part of your Razoo profile when you’re raising money for charity! This is where you’ll access your fundraiser, any past fundraisers, and any team pages you’ve created.
Any personal fundraisers you’ve created will be listed first.
After that, you’ll see charitable fundraisers listed.
Finally, you’ll see a list of any teams you’ve created.
You’ll see a tile with your fundraiser’s cover image, title, and total amount raised. Underneath, you’ll be able to see the date your page was created, whether it is published or unpublished, and a blue “Manage Page” button that links to your page.
You can also quickly delete your page by clicking the trashcan icon on the upper-right side of the tile.
We can only display four of these tiles at once, so if you don’t see the page you’re looking for, you may need to click the “Show More” button at the bottom of that section in order to load more fundraisers.
Your account settings
You can manage your Razoo account from your Settings page. Here’s what you can update or edit from your Settings page:
When you create a Razoo account, you are automatically opted into receiving certain emails from us. You can manage the notifications you receive in your account settings.
To make donating simple and easy, you can save your credit card information to your Razoo account, so you won’t have to enter it each time you donate. You can view which payment methods you have saved to your account here, and remove any payment methods you would like.
You can connect your bank account to your Razoo account. This feature is for people running personal fundraisers, so if you’re on Razoo to raise money for a charity, you don’t need to worry about this option and should instead save your credit card information under Payment Methods to make donating easier.
You can connect social media accounts, such as Facebook, Google, and Instagram accounts to your Razoo account. This section of your settings page is where you can see which accounts are connected, and remove accounts you do not want connected to your Razoo account.
Deleting your Razoo account
Users cannot delete their own accounts on Razoo, but our customer support staff is happy to delete your account for you. Contact us at firstname.lastname@example.org if you’d like to delete your account.